The use of Information and Communication Technology (ICT) to provide effective business solutions is the key to successful organisations in the 21st century. Our research group focuses on issues relating to organisations effectively using ICT to gain competitive advantage in the emerging global knowledge economy.
These research issues can be broadly classified into
Methodologies to transform the organisation (eTransformation) which includes business processes, skills of the employees, management structure of the organisation, management style, business strategies and ICT infrastructure.
Study of organizations to obtain in-depth understanding of how business processes can be effectively supported. (Business Process management – BPM) with IT enabled process improvements.